Functions, processes and applications
When it comes to improving processes and functions, NetSuite is highly extensible and customisable allowing you to build new functions, processes and applications – all housed within the NetSuite platform. This is made possible with the SuiteScript API which offers development capabilities that allow complex processes with branching logic and time-based decision trees to be automated. This can then trigger NetSuite standard activities, create or modify data in the system, communicate with external data sources or even string together specific pages into a multi-step workflow process, complete with decision tree branching capabilities.
The huge benefit here for businesses is the potential to extend or automate manual business processes by, for example, validating user input, creating records, querying records, sending emails, and even making outbound calls. The key here is to align the automation with existing business processes and goals, allowing you to create new levels of efficiency.
From siloed to single systems
NetSuite has a lot of capabilities, in many cases it will not be the only system you use. You may have existing or legacy software that is integral to your business such as marketing, CRM or commerce systems. This doesn’t mean you must continue to duplicate data entry and manage each system separately. This is where SuiteTalk comes in. SuiteTalk integration allows you to integrate third party and legacy systems seamlessly with your NetSuite platform. Once integrated you can continue to use those legacy systems yet use NetSuite and its single data repository.The flow of effect for reporting and analysis is clear – one set of data equals one united view.
Personalising NetSuite with apps and other tools
Beyond the big integrations and business process workflows, there are other ways to make NetSuite work for your business, and that is by using or building custom apps. You can choose to use SuiteApps – these are native NetSuite applications developed by third-party software vendors with NetSuite's SuiteFlex developer tools. Almost every business function and vertical is covered so you have a wealth of choice. There’s productivity apps, warehouse management, asset management, communications, collaboration. The list is endless. You can also have a custom app built for a specific business requirement.
Getting it right by engaging experienced NetSuite developers
It’s clear that NetSuite offers more than just face value with plenty of development options to make the platform truly yours. However, the technology and skill sets needed to implement much of the development we have discussed are wide ranging - expert help is often necessary. This will also help ensure that any enhancements or custom code follows best practices, so you have a future-proofed solution.
Ready to discover what’s possible with NetSuite?
If you’re considering extending your NetSuite platform with development or would like to know more about how you can improve existing business workflows, processes and business tools we can help chart out an implementation roadmap to get you there.